Salon Terms & Conditions
Please take a moment to read the terms and conditions:
I would like to give all my clients full attention and the best quality service. Please book your appointment in advance so that I may secure preferred time for your treatment.
The web booking system allows convenient online scheduling. However, for treatments such as permanent make-up or eyelash lift the patch test is advised, therefore if you book your appointment online please ensure to book a consultation at least 24 hours before the treatment appointment.
If you decide to continue with the booking your preferred treatment you agree to pay a deposit of 30% of the treatment price to secure an appointment. The deposit may be transferred to another available date when you give at least 48hrs notice before the scheduled appointment. The deposit is accounted towards your treatment price.
Health and Safety
Your health is important to me, therefore I ask you to fill out a medical questionnaire at your first visit to ensure treatments are delivered safely. Please inform me if there are changes in your health conditions. I keep all your data safe and strictly confidential.
I understand that you may need to reschedule your appointment booked so on reasonable notice; not less than 2 days from the date of your treatment. I may refuse more than two re-booking requests from you without refunding you your deposit.
You accept that any late booking cancellations (less than 48 hours) for your treatment create a financial loss for me, so accordingly you lose your deposit
As the Salon area is the place of relaxation I kindly ask you to refrain from using your mobile phone and to keep on silent during your time with us and you respect the calm environment.
Please arrive on time plenty of time for your appointment. Late arrivals may mean I need to reduce treatment time or cancel the treatment, with deposit price being incurred.
Pictures and sometimes videos are taken before and after the procedure for reference purposes and my own records. They may be used for advertising and marketing purposes on social media sites and on my webpages but also for future teaching materials and other lawful purposes.
I accept most major credit cards. Payment is accepted by debit, credit cards or cash only, cheques are not accepted. There is a surcharge on all card payments of £2 for up to £100 payment and £4 for payment above £100.
Gift certificates for all treatments are available. Please contact us for more details.
Treatments and products are non-refundable and may not be exchanged.
Thank you for reading our terms and conditions and for your understanding.